FAQ’s (Frequently Asked Questions)

InstaCar.in is an online car rental booking portal. We provide you a wide range of cars for selection (Sedan, SUV, Tempo, Luxury) to suit your needs. So whether you want car for Outstation / MulticityReturn, One Way Drop,Airport Pickup or Drop, Local travel, just visit InstaCar.in and book it.

We are currently offering our services in Mumbai, Pune, Nagpur, Indore, Bhopal & Ujjain region. We provide Inter-city Car Rental, Local 8 Hour travel packages as well as car services to corporate in these cities.

You can either book online through our call at +91 9303990230 or request an inquiry on our website www.instacar.in. Currently we are not confirming bookings through the website.

You can email us at cancellation@InstaCar.in for booking cancellation. Please read our cancellation and modification policy for clarity on the same.

Intercity car rental fares constitute of various components as below:

  • Per KM Rate: This is base rate which will be charged on every km travelled. The rate varies with car model and city.
  • Minimum KM charged per day: We charge minimum distance of 250 kms per day for each city except Pune and Hyderabad where it is 300 kms per day. following Example for clarity: Example for clarity: If you are using the vehicle for 3 days the minimum we will charge you is 3*250=750 km, in case your actual usage for the three days (combined) is less (say 650 km) we will still charge you for 750 km and in case your usage is higher (say 850), we will charge you for your actual km used.
  • Daily Driver allowances: For intercity travel customers, you need to pay driver allowance. The allowance amount might vary cab or city wise but ranges from Rs 200 to 500. Apart from it night allowance also charged if driver runs the vehicle during night hours (10pm to 5am).
  • Toll, parking and state taxes: These will be charged on actual basis during/at end of the journey. You may ask driver to provide the relevant receipts if possible. You can always call us at our helpline (+91 9902202299) in case of any discrepancy.
  • Definition of a day: Day is defined as calendar day i.e. 12 midnight to next day 12 midnight for all the calculation purposes.
  • Service Tax: We charge service tax as per Govt rules, its 5.6% of total trip cost now-a-days.

 

Local car rental fares constitute of various components as below

  • Base fare: This is base rate which will be charged. The base fare is generally available as 8 hour / 80kms package.
  • Additional km charges: In case the actual travel is more than the km mentioned in the base package, additional amount per additional km need to be paid.
  • Additional hour charges: In case the actual hours are more than the used hour mentioned in the base package, additional amount per actual hour need to be paid.
  • Toll and parking charges: These will be charged on actual during / at the end of the journey. You may ask driver to provide the relevant receipts if possible. You can always call us at our helpline (+91 9902202299) in case of any discrepancy.

No, you are not required to register yourself for just booking a cab. But we need your contact number, pick up address and other basic details to serve you better so once you provide these details your account is created automatically and next time you can choose existing customer option.

You can pay an advance or full amount online (generally 10% of the estimated cost) by Net Banking, Debit / Credit card and the rest if any you can pay directly to the driver after completion of the trip.

Yes, we offer car rental services to corporate. Please send your corporate queries to business@InstaCar.in and we will revert at the earliest.

Yes, we offer car rental services to travel agents. Travel agents can register with us to book car rental services for their customers through InstaCar.in. Please mail us at affiliates@InstaCar.in and we will revert at the earliest.